How does active listening improve communication in the CST process?

Active listening is a fundamental communication skill that plays a crucial role in the CST process by ensuring clarity and understanding among team members. When individuals practice active listening, they engage fully in the conversation, demonstrating attentiveness through both non-verbal cues and verbal feedback. This engagement helps to clarify any ambiguous points, fosters open dialogue, and encourages team members to express their thoughts and concerns without hesitation.

As a result, misunderstandings are minimized because each member has the opportunity to articulate their perspectives and feelings while also accurately perceiving the viewpoints of others. This enhanced understanding is vital for making informed decisions regarding a child's educational needs, ensuring that all voices are heard and respected within the team.

Active listening does not inherently lead to quicker decision-making, nor does it reduce the need for meetings; rather, it enhances the quality of discussion during these sessions. Additionally, it does not focus solely on the teachers’ perspectives, as effective communication values input from all team members, including parents, specialists, and administrators. Thus, the use of active listening in the CST process supports a collaborative and inclusive environment that is essential for addressing the diverse needs of students effectively.